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Email: Frequently Asked Questions

This page answers the most common questions asked by new Case Digest Connection subscribers. If you have any difficulty setting up or using your subscription, please check here first for a solution. If you require assistance, please contact Customer Service by e-mail or telephone: (604)893-2121 or 1-800-663-0437 (toll-free in Canada)

Click on a question to jump to the answer below.

How do I view the digest issue?

How do I move around the digest issue?

What cases are digested?

Who writes the digests?

When will the Case Digest Connection reminder e-mail arrive?

Can I see the full text of a digested case?

Why won't the full text of the case open?

When I'm linking to the full text of a case, where am I going to? (i.e. what am I actually looking at?)

Can I search within the full text of a case for a specific name or word?

How do I get back from the full text case to the digest issue?

Why doesn't every digest have a link to the full text?

How do I save digest issues on my computer?

How do I open the digest issue once I've saved it?

How do I forward the digest issue to others in my firm?

How do I print the digest issue?

Why doesn't the HTML version of the digest print like it looks on screen?

How can I search for a case on a particular topic?


How do I view the digest issue?

Each week you will receive a reminder email notifying you that a new digest issue is available. This email will contain a link to the CDC email serviced login page (we suggest that you bookmark this page). Once you’ve logged in with your password, you will be taken to an index page of drop down boxes for each subject area. Simply choose the issue that you would like to view from the drop down menu and it will pop open in a new window.

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How do I move around the digest issue?

The Case digest is electronically indexed from the Table of Cases and Topics which appears at the top of the digests. By simply clicking on a case or topic you will be taken directly to that case's digest. If, after reading the brief summary that prefaces the digest you decide you want to move on, simply press the back button on your web browser to returned to the Table of Contents and Topics. Or if you read through the entire case you can click on the link marked return to top (or you can use the back button as before, if you prefer).

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What cases are digested?

The cases are digested from the daily B.C. Court of Appeal and B.C. Supreme Court judgments released by the central court registry and include all civil practice and procedure cases for digesting. In addition, Supreme Court of Canada decisions originating in B.C. are included, as are all available related cases from the Provincial Court.

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Who writes the digests?

The cases are digested by legal editors Ronald H. Bohlin, B.A., LL.B., and Peter Segnitz,B.A., LL.B. and contributing editor Beverly Leader LL.B.

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When will the Case Digest Connection reminder e-mail arrive?

New digest issues are available every Monday afternoon barring a holiday, in which case the new digests will become available the next business day. Your email reminder will be sent to you as soon as the new digest issues are ready to be viewed.

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Can I see the full text of a digested case?

Yes. In the green box to the left of the text of the digest is a link marked "Full Text". By clicking on this link you will automatically be routed to the full text of the case. You must be connected to the Internet to connect to the full text of the cases.

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Why won't the full text of the case open?

If you have saved the digest on your comupter, you must make sure that you are connected to the Internet before you can open the full text of the case. If you are not connected to the Internet, your computer will be unable to retrieve the case information from the court computers.

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When I'm linking to the full text of a case, where am I going to? (i.e. what am I actually looking at?)

The links that take you to the full text of cases digested are taking you to one of two court websites: the BC Superior Courts website or the Supreme Court of Canada website. The BC Superior Courts website, includes the full text of cases from the British Columbia Supreme Court and the British Columbia Court of Appeal. The Supreme Court of Canada website, includes the full text of Supreme Court of Canada cases. The links from the digest issue take you directly to the precise location of the full text at the relevant court website.

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Can I search within the full text of a case for a specific name or word?

Both Netscape Navigator and Microsoft Internet Explorer support searching within a file. Simply:

  1. Select "edit" from the menu bar at the top of the window
  2. Select "find on this page" (or on the keyboard use ctrl + f)
  3. Type the name or term you are searching for into the new dialogue box which appears on your screen
  4. Follow from term to term by clicking on the "next" button

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How do I get back from the full text case to the digest issue?

When you are finished examining the full text of the case, press the back button on your Internet browser's tool bar to be taken back to the exact place that you were on the case digest.

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Why doesn't every digest have a link to the full text?

For a small percentage of digests, there is no link to the full text of the case digested. This lack of a link is either because:

  1. the full text of the case is not available on the web - for example, B.C. Provincial Court cases are not available in full text on the web at the present time;
  2. or there is no full text for the case, either in print or web format - for example, applications for leave to appeal to the Supreme Court of Canada do not result in written reasons for the Court's decision to deny leave; there is accordingly no full text to link to in such a case.
*Please note:
There is no link to most Supreme Court family law cases in the CDC digests because those cases have not been available on the Supreme Court's website since September 1, 2002. The reason for the change in availability is protection of parties' privacy interests. Certain noteworthy cases are posted on the website, in which case the parties' initials are used to protect their privacy, and links to those cases are available on the CDC. However, the remaining family cases are available to the profession on-line through the British Columbia Courthouse Library Society website, at
HERE. Electronic versions of family cases may also be obtained through CLE. Print versions of family cases may be obtained through CLE or the Court registry.

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How do I save digest issues on my computer?

To save the HTML version of the digest:

  1. select "file" from the menu bar at the top of the window, then select "save as"
  2. navigate to the directory that you would like save the digest in then click "save"
To save the PDF version of the digest:
  1. click on the floppy disk icon at the top left of the window
  2. navigate to the directory that you would like save the digest in then click "save"

We recommend that you create a unique directory to store all of your digests in, separate from your other files.

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How do I open the digest issue once I've saved it?

If you've saved the HTML version of the digest, you'll have to have an internet browser installed on your computer in order to open it (we recommend the latest version of
Microsoft Internet Explorer for the best results). You do not actually need to have your computer connected to the Internet to read the digest. A copy of the HTML digest attachment and the Internet browser software are all that is required.

If you've saved the PDF version of the digest, you'll have to have Adobe Acrobat Reader installed on your computer in order to open it.

If you have the required software already installed on your computer, then either format can be opened by simply double clicking on the icon of the saved digest.

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How do I forward the digest issue to others in my firm?

You have a couple of options as to how you would like to distribute the CDC digests:

  1. you can forward the weekly reminder email to all of the users of the CDC digests in your firm and let each individual login for herself (recommended); or
  2. you can save either the current HTML or PDF digests to your personal computer then attach said file to an email in the usual manner and forward the email to all users.

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How do I print the digest issue?

After opening the HTML digest, you can print it from your web browser by:

  1. Select "file" from the menu bar
  2. Select "print" from the file menu (or use the shortcut "Ctrl + P" from your keyboard)
Alternately, you can print the "printer friendly" PDF version of the digest by clicking on the printer icon at the top of the Adobe Reader window (recommended).

The difference between printing from the HTML file or the PDF file (besides the aesthetic look and feel) is that the PDF file will print the digest in fewer pages than the HTML.

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Why doesn't the HTML version of the digest print like it looks on screen?

The HTML file the digest is produced in is intended for consistent screen display on a wide variety of computer types. However, due to the many ways different computer systems and web browsers support printing technology, the results can be unpredictable. The digests may print out perfectly on one computer but have colours missing on another. However, the text of the digest will always print out intact regardless of whether the colour bars and fonts do.

It is recommended that you print out the PDF version of the digest instead of the HTML version.

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How can I search for a case on a particular topic?

In order to make this easier we have produced an excellent companion product, the Case Digest Connection Archive. For a paid subscription cost you will have access, over the Internet, to all of the case digests published since January 1996. With a single mouse click, search by subject, keyword, name of party, judge, counsel, or expert witness. The Case Digest Connection Archive contains the latest weekly updates, in the same easy-to-use format, and also includes the same great links to the full text of each decision.

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