Conflict Resolution Practice During COVID-19

Course Date: April 15, 2020

Full Course Materials
Total: 59min
Total Ethics: 30min

Conflict Resolution Options During Isolation

  • the rise of isolation-related conflict
  • managing ongoing client concerns

Breakout Sessions—choose one of the two discussion groups:

  • Commercial Leases
  • Workplace disputes

Best Practices for Supporting Clients Online

  • "cheerful, professional, and kind" communications online
  • tips on Zoom negotiations and mediations, including security
  • working with a "tech friend"
  • client care and self-care


  • resources for lawyers
  • resources for clients