CLE Online

Welcome and Introduction

Heather L. Jones — Sager Legal Advisors LLP, West Vancouver

Risk Management

• what does the term risk management mean in practice?
• ensuring that your clients get the maximum benefit from your work
• advantages for you and your client
• what the case law tells us
• how to be proactive in your practice

Contracts

• properly identifying corporate obligations and risks in a contract
• how to establish your clients to be successful in avoiding problems
• putting your clients in the best possible position to enforce their rights
• putting your clients in the best possible position to defend potential litigation
• understanding the need for internal consistency
• assist in ensuring fulfillment of performance obligations
• planning for when things go awry

Douglas W. Lahay — Clark Wilson LLP, Vancouver

Networking Break

Insurance

• how insurance can help to reduce the risk
• the scope and effect of corporate insurance
• how to ensure that insurance remains effective
• interrelation between insurance requirements and business decisions
• major invalidating factors—what the case law shows

John M. Moshonas — Whitelaw Twining Law Corporation, Vancouver

Lunch (on your own)

Policies and Procedures

• why counsel should be involved in policies and procedures
• the most common areas of business that receive challenges or complaints
• the areas of business that cause the most concern if things go awry
• key considerations when evaluating policies and procedures
• planning for a problem—what the case law and practice tells us
  • day to day procedures to avoid problems
  • serious event; who will be involved, what law will be involved, corporate obligations, and more
• checklists

Joscelyn P. Baker — Polygon Homes Ltd., Vancouver
Scott A. Dawson — Farris, Vaughan, Wills & Murphy LLP, Vancouver

Public Relations: From Pro-active to Crisis Management

• how proactive media relations can help in a crisis; how to work with the media
• crisis management—how to face the public
• what not to do in a crisis
• preparing witnesses for court and the court of public opinion

Deborah Folka, APR — DLF Communications Ltd., Vancouver

Networking Break

What To Do When Things Go Wrong?: Panel

• the most common crisis calls
  • what to do
  • what not to do
• how to prevent an issue from going sideways?
• avoiding litigation

Martin Donner — Borden Ladner Gervais LLP, Vancouver
Brent R.H. Johnston — Hunter Litigation Chambers, Vancouver
Jeff Schaafsma, RF — Manager, Risk Management, City of Surrey, Surrey 

Closing Questions and Comments